Complaints

Bonded NZ Limited Complaints Process Bonded NZ is committed to providing excellent service to our clients and value your feedback.

In the event that you should you have a complaint, we encourage you to contact us, and we will respond quickly to address your concerns. In the first instance, please contact us on the details below to lodge a complaint.

Bonded NZ Limted Complaints Manager Contact:
Tony Parkes
Email: tp@bonded.co.nz
Phone: 021 667 623
Address: 185 Great South Road, Manurewa, Auckland, 2102 , New Zealand.

If we are unable to resolve your complaint to your satisfaction, you may choose to contact our external disputes resolution provider on the details below. Our FSCL Member Number is 2017.

Financial Services Complaints Limited (FSCL)
Free phone: 0800 347 257
International Calls: If you are calling from outside New Zealand, call ++64 4 472 3725
Email: info@fscl.org.nz or complaints@fscl.org.nz
Website: www.fscl.org.nz
Address: Level 4, 101 Lambton Quay Wellington 6011
Postal Address: PO Box 5967 Wellington 6140